Methods
| Method | Deposit | Withdrawal | After the pending period |
|---|---|---|---|
| Visa, Mastercard | from €15 | from €15 | 1–5 days |
| Bank wire | from €15 | from €15 | 3–10 banking days |
| CASHlib | from €15 | no | — |
| Apple Pay, Google Pay | from €15 | no | — |
| Bitcoin, Ethereum, Tether, Litecoin, Dogecoin | coin minimum | from €15 | 0–72 hours |
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The casino and the payment operators charge no fee, and the player's bank may add its own. Payments from third parties are refused, and a payout method has to be registered to the player.
Cards and bank wire
A card deposit passes the bank's authentication step, and the same card receives the payout after verification. A bank wire is credited after clearing and pays out in three to ten banking days after the pending period, which makes it the slowest route. Large sums go through the bank, because an issuer's card limit may otherwise be reached.
Vouchers and wallet buttons
CASHlib, Apple Pay and Google Pay fund the account only. A balance built with them is paid out by bank wire, by a card in the player's name or by a coin wallet. A voucher keeps gambling spend apart from the main bank account.
Coins
Bitcoin, Ethereum, Tether, Litecoin and Dogecoin work in both directions, and a coin payout arrives within 72 hours after the pending period. The network in the external wallet has to match the one shown by the cashier, because funds sent on another network are lost.
Amount rules
| Rule | Effect |
|---|---|
| Weekly ceiling | €5,000 |
| Lifetime deposits under €200 | payout capped at ten times the last deposit, excess forfeited |
| Payout at five times lifetime deposits | paid in €5,000 instalments |
| First payout | needs a confirmed deposit wagered at least once |
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Requesting a payout
- The withdrawal tab of the cashier is opened.
- A method that supports payouts is chosen and the amount is entered within the ceiling.
- The request enters the pending state of up to 48 hours.
- Documents are reviewed if verification is still open.
- The payout is released on a working day, and the bank, issuer or blockchain adds its own time.
Documents
| Document | Requirement |
|---|---|
| Identity | passport, ID card or driving licence with name, date of birth, expiry date and photo |
| Payment | document showing the debited amount, the account holder and the date |
| Address | full name and address, issued within the last 90 days |
| Large payouts | notarised copies of two documents |
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Verification takes up to 72 hours, and the pending period starts after approval. The casino may call the phone number on the account before a substantial payout is released.
Frequently asked questions
What is the minimum deposit?
€15 by every method, and £20 with a bonus code.
How long does a ShelbyWin payout take?
Up to 48 hours pending on working days, then 1 to 5 days for cards, 3 to 10 banking days for bank wire and up to 72 hours for coins.
What is the weekly limit?
€5,000. Payouts that reach five times lifetime deposits are paid in €5,000 instalments.
Why was a payout capped at ten times the deposit?
Because lifetime deposits had not reached €200 at the time of the request. The excess is forfeited.
Can CASHlib receive a payout?
No. CASHlib, Apple Pay and Google Pay are deposit-only.